PRIVACY POLICY

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data means any data that can be used to identify you personally. Detailed information on data protection can be found in the Privacy Policy set out below.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the Legal Notice on this website.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, include data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This primarily consists of technical data, such as your internet browser, operating system or the time at which the page was accessed. This data is collected automatically as soon as you visit our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain information, free of charge, about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for any further questions relating to data protection, you may contact us at any time using the address provided in the Legal Notice. You also have the right to lodge a complaint with the competent supervisory authority.

Analytics and Third-Party Tools

When you visit our website, your browsing behaviour may be statistically evaluated. This is primarily carried out using cookies and so-called analytics programmes. The analysis of your browsing behaviour is generally anonymous; your browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following Privacy Policy.

You may object to this analysis. We will inform you about the available options for objecting in this Privacy Policy.

2. General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmitted via the internet, for example when communicating by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

Landhaus Alwine GmbH
Fernando Jose Cardoso Fonseca, Ralf Moede
Raßmannsdorf 10a
15848 Rietz-Neuendorf

Telephone: +49 (0) 33672 728227
Email: kontakt@landhaus-alwine.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses or similar information.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may withdraw consent that you have already given at any time. An informal notification by email is sufficient. The lawfulness of any data processing carried out prior to the withdrawal of consent remains unaffected by the withdrawal.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company has its registered office. A list of Data Protection Commissioners and their contact details can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock symbol in your browser’s address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Access, Blocking and Deletion

Within the framework of the applicable statutory provisions, you have the right at any time to obtain information, free of charge, about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as, where applicable, the right to have this data corrected, blocked or deleted. For this purpose, as well as for any further questions relating to personal data, you may contact us at any time using the address provided in the Legal Notice.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of the legal notice requirements for the purpose of sending unsolicited advertising and informational materials. The website operators expressly reserve the right to take legal action in the event of unsolicited promotional information being sent, for example in the form of spam emails.

3. Data Collection on Our Website

Cookies

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit our website.

You can configure your browser to inform you when cookies are set, to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or altogether, and to automatically delete cookies when you close your browser. Disabling cookies may restrict the functionality of this website.

Cookies that are required to carry out electronic communications or to provide certain functions requested by you, such as a shopping basket function, are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies in order to provide its services in a technically error-free and optimised manner. Where other cookies, such as cookies used to analyse your browsing behaviour, are stored, these are dealt with separately in this Privacy Policy.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not combined with data from other sources.

The basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

Registration on This Website

You can register on our website in order to use additional features. We use the data entered during registration solely for the purpose of providing the respective service or offering for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

In the event of important changes, for example to the scope of our services or where technically necessary changes are made, we use the email address provided during registration to inform you accordingly.

The data entered during registration is processed on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw any consent you have given at any time. An informal notification by email is sufficient. The lawfulness of data processing already carried out remains unaffected by the withdrawal.

We store the data collected during registration for as long as you remain registered on our website, after which it will be deleted. Statutory retention periods remain unaffected.

Processing of Data (Customer and Contract Data)

We collect, process and use personal data only to the extent necessary to establish, define the content of or amend the legal relationship (master data). This is carried out on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract. We collect, process and use personal data relating to the use of our website (usage data) only to the extent necessary to enable the user to make use of the service or to bill the user for it.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

4. Plugins and Tools

Data Protection Provisions Regarding the Use of TripAdvisor

We use a widget from TripAdvisor (TripAdvisor Inc., 141 Needham Street, Newton, MA 02464, USA). You can recognise the widget by the corresponding logos on our website. When you visit our pages, the plugin establishes a direct connection between your browser and the server of the respective widget provider. As a result, this service receives the information that you have visited our website using your IP address. Please note that we have no knowledge of the content of the data transmitted or how it is used by TripAdvisor. The widget is used in the interest of providing information to our guests. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Further information can be found in TripAdvisor’s Privacy Policy at:  https://tripadvisor.mediaroom.com/DE-privacy-policy.

Data Protection Provisions Regarding the Use of the Booking Widget

Our website uses buttons provided by Booking.com. The provider is Booking.com B.V., Herengracht 597, 1017 CE Amsterdam, Netherlands. These buttons make it possible to display reviews of our property. When you access one of our web pages containing a Booking button, your browser establishes a direct connection to Booking’s servers. We have no influence over the extent of the data collected and transmitted by Booking through this plugin. According to current information, the user’s IP address and the URL of the respective web page are transmitted. The widget is used in the interest of providing information to our guests. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Further information can be found in Booking’s Privacy Policy at: https://www.booking.com/content/privacy.de.html.

Data Protection Provisions Regarding the Use of the HRS – HOTEL RESERVATION SERVICE Widget

This website uses the HRS – HOTEL RESERVATION SERVICE review widget.
The provider is: Robert Ragge GmbH, Breslauer Platz 4, 50668 Köln, Germany (hereinafter referred to as HRS)
When you access a page, your browser loads the required scripts into its browser cache in order to display the review widget correctly.
For this purpose, the browser you use must establish a connection to HRS servers. As a result, HRS becomes aware that our website has been accessed via your IP address. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how it is used by HRS. The HRS widget is used in the interest of providing information to our guests. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Further information on HRS – HOTEL RESERVATION SERVICE can be found at: https://www.hrs.de

DATA PROTECTION – USE OF THE HOTELCLASS WIDGET

This website integrates a HOTELCLASS widget to display a hotel’s current star category. The provider is DEHOGA Deutsche Hotelklassifizierung GmbH, Am Weidendamm 1A, 10117 Berlin, Germany: (https://hotelclass.info/imprint.php). This allows guests to see at a glance that a hotel has been officially classified and complies with the official guidelines of the Deutsche Hotelklassifizierung. The protection of personal data is important to us. The HOTELCLASS widget provided by DEHOGA Deutsche Hotelklassifizierung GmbH is used in accordance with the applicable legislation governing the protection of personal data and data security. This Privacy Policy provides information on how DEHOGA Deutsche Hotelklassifizierung GmbH handles information collected during the use of the HOTELCLASS widget.

Collection and Processing of Personal Data
The HOTELCLASS widget provided by DEHOGA Deutsche Hotelklassifizierung GmbH can be used without providing personal data. Personal data means any information relating to your identity, such as your name, email address or postal address. No such data is collected or stored when using the HOTELCLASS widget.

Server Log Files
The provider of our website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. The log file data includes: Referrer URL (the website from which you arrived) Browser type Browser version and language Operating system used and its interface IP address (anonymised) Time of the server request HTTP status code Access status relating to the amount of data transferred The storage period is 7 days. This data is not combined with data from other sources. The legal basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data for the optimal display and security of the website on the basis of our legitimate interest, provided that your interests in excluding such data collection do not override this interest.

Data Storage Location
This information is generally transmitted to and stored on a server operated by:
MINDSTREAM - Christian Klar,
Maria-Theresien-Straße 21,
6020 Innsbruck
at the Data Center Park Falkenstein location.

Security
DEHOGA Deutsche Hotelklassifizierung GmbH takes precautions to protect your personal data against loss, destruction, falsification, manipulation and unauthorised access. The statutory data protection provisions of the Federal Republic of Germany are, of course, observed.

Right of Access
If you have any questions regarding the processing of your personal data, please contact info@hotelstars.eu or:

DEHOGA Deutsche Hotelklassifizierung GmbH
Am Weidendamm 1A
10117 Berlin

Managing Director authorised to represent the company: Markus Luthe